THORTON’S FREQUENTLY ASKED QUESTIONS
What types of vehicles do you carry? How long have you been in business? Do you stock new parts? What is an "aftermarket" part? What is your return policy? What is your warranty on used parts? How many parts do you have? How do you keep track of all those parts? Do you deliver? How do I get to Thorton’s Auto Parts? What forms of payment do you accept?
What types of vehicles do you carry?
We dismantle any car or light truck, import or domestic. We do not dismantle large trucks, buses or tractors, motorcycles. We don't keep antique vehicles. Most of our parts are for vehicles fifteen years old and newer.
How long have you been in business?
We have been in business since 1966.
Do you stock new parts?
No. However, we can locate new parts upon request.
What is an "aftermarket" part?
Aftermarket refers to any new part that is not "OEM" (Original Equipment Manufacturer). Generally aftermarket parts are less expensive than OEM. We carry a huge selection of aftermarket parts.
What is your return policy?
We have a 30-day warranty/return policy.
What is your warranty on used parts?
All parts carry a 30-day warranty. We also offer a one year extended warranty on select parts we sell, at a very reasonable cost.
How many parts do you have?
We have over 25,000 auto parts in stock.
How do you keep track of all those parts?
All of our parts and cars are managed by our "yard management system," computer software developed specifically for the auto recycling industry
Do you deliver?
We have a fleet of delivery vehicles that deliver daily to business accounts within approximately a 60-mile radius of us. We do not generally deliver to private parties.
How do I get to Thorton’s Auto Parts?
Check out our website page "Maps" for directions.
What forms of payment do you accept?
We accept cash, checks and credit cards.
Didn't find the answer you were looking for?
Send your questions to:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
|